Privacy Policy – TrendyBaba

Last Updated: July 2026

This Privacy Policy explains how PC Global Traders India, operating under the brand TrendyBaba, collects, uses, stores, shares, and protects personal information when you visit TrendyBaba.com, place an order, contact us, or otherwise use our services.

By accessing or using TrendyBaba.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit TrendyBaba, create an account, place an order, contact customer support, or use our services, we may collect information necessary to provide our services.

Personal and Contact Information

We may collect:

Name
Mobile number
Email address
Billing address
Shipping or delivery address
PIN code
Account information
Information you voluntarily provide to us

Order and Purchase Information

When you place an order, we may collect:

Products ordered
Product quantity
Order value
Shipping charges
Order status
Payment status
Delivery information
Replacement claim information
Customer support communications

Technical and Usage Information

Certain information may be collected automatically when you use TrendyBaba.com, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website or source
Date and time of visits
Website interactions
Cookie and similar technology information

2. How We Use Your Personal Information

We may use personal information for purposes including:

Processing and fulfilling orders
Confirming and verifying orders
Processing payments
Arranging product delivery
Providing order and shipping updates
Managing Cash on Delivery orders
Providing customer support
Processing eligible replacement claims
Preventing fraudulent or suspicious transactions
Maintaining customer accounts
Improving our website, products, and services
Analysing website performance
Maintaining website and transaction security
Meeting applicable tax, accounting, legal, and regulatory requirements
Sending promotional communications where permitted

We aim to collect and process only information reasonably necessary for the relevant purpose.

3. Order Fulfilment and Supplier Data Sharing

TrendyBaba may source or fulfil products through manufacturers, distributors, wholesalers, importers, suppliers, or other fulfilment partners.

Where necessary to process and fulfil an order, we may share relevant information such as:

Customer name
Mobile number
Delivery address
PIN code
Product ordered
Quantity
Other information reasonably necessary to fulfil the order

This information is shared where reasonably necessary for order processing, fulfilment, delivery, and related customer service.

4. Payment Information

Online payments may be processed through third-party payment gateways or payment service providers.

Depending on the payment method selected, the applicable payment provider may process payment-related information.

TrendyBaba generally does not directly store complete:

Credit or debit card details
CVV
UPI PIN
OTP
Internet banking passwords

Third-party payment providers may process information according to their respective privacy and security policies.

5. Cash on Delivery (COD) Orders

Where Cash on Delivery is available, we may use your contact and order information to:

Confirm your order
Verify delivery information
Contact you before dispatch
Coordinate delivery
Reduce fraudulent or fake orders
Manage refused or failed deliveries

Courier and logistics partners may also contact you regarding your shipment and delivery.

6. Shipping and Logistics Partners

To process and deliver your order, we may share necessary information with courier companies, logistics providers, shipping aggregators, warehouse partners, suppliers, and other delivery service providers.

Information shared may include:

Name
Phone number
Shipping address
PIN code
Order and shipment details

This information is provided where reasonably necessary to process, track, and deliver your order.

7. Cookies and Similar Technologies

TrendyBaba.com may use cookies and similar technologies to operate and improve the website.

Cookies may be used for:

Maintaining shopping cart contents
Maintaining login sessions
Remembering customer preferences
Enabling checkout functionality
Website security
Fraud prevention
Website analytics
Measuring website performance
Understanding visitor behaviour
Advertising and marketing where applicable

Some cookies may be necessary for essential website functionality.

You may be able to control certain cookies through your browser settings or cookie-management options available on our website. Disabling essential cookies may affect certain website functions.

8. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand how visitors interact with TrendyBaba and to measure or improve our marketing activities.

Depending on the services enabled on TrendyBaba.com, these providers may process information including:

Device information
Browser information
IP address
Pages viewed
Website interactions
Referral information
Purchase or conversion events

Where required by applicable law, non-essential tracking technologies will be used subject to appropriate consent requirements.

9. Email, SMS and WhatsApp Communications

Where permitted, TrendyBaba may communicate with customers through email, SMS, WhatsApp, phone, or other appropriate channels.

Promotional Communications

We may send information relating to:

New products
Trending products
Special offers
Discounts
Seasonal collections
Promotional campaigns
Store updates

Where applicable, customers may unsubscribe or withdraw consent from promotional communications.

Transactional communications relating to existing orders, payments, shipping, delivery, security, or customer support may still be sent where necessary.

WhatsApp Communications

If you contact TrendyBaba through WhatsApp or choose to communicate with us through WhatsApp, we may process your phone number, messages, order information, and other information you voluntarily provide.

WhatsApp is an independent third-party service and its own privacy practices may also apply.

10. Replacement Claims and Unboxing Videos

For claims involving missing, damaged, or eligible defective/non-functional products, TrendyBaba may collect evidence necessary to investigate the claim.

This may include:

360-degree parcel opening/unboxing videos
Electronic product functionality-testing videos
Product photographs
Shipping label or AWB information
Product serial or model information
Packaging photographs
Order information
Communications relating to the claim

For electronic products, evidence may include a continuous unboxing and functionality-testing video in accordance with our applicable Replacement Policy.

Relevant evidence may be shared with the supplier, manufacturer, courier, fulfilment partner, or another party where reasonably necessary to investigate or resolve the claim.

Customers should avoid including unrelated personal or sensitive information in photographs or videos submitted to TrendyBaba.

11. How We Share Personal Information

We may share information reasonably necessary to operate TrendyBaba with:

Suppliers and fulfilment partners
Manufacturers and distributors where necessary
Courier and logistics companies
Shipping aggregators
Payment processors
Checkout and e-commerce service providers
Website hosting and technology providers
Analytics providers
Customer communication providers
Professional advisers
Government or regulatory authorities where legally required

TrendyBaba does not sell customers’ personal information as a business model.

12. How We Protect Your Personal Information

We take reasonable technical and organisational measures intended to protect personal information against:

Unauthorised access
Unauthorised disclosure
Alteration
Loss
Misuse
Destruction

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

Customers should never share passwords, OTPs, CVVs, UPI PINs, or banking passwords with anyone claiming to represent TrendyBaba.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected or as required under applicable law.

Information may need to be retained for:

Order fulfilment
Accounting and taxation
Legal compliance
Fraud prevention
Customer support
Replacement claims
Dispute resolution
Regulatory requirements

When information is no longer reasonably required, it may be deleted, anonymised, or otherwise securely disposed of in accordance with applicable requirements.

14. Your Privacy Rights

Subject to applicable law and the circumstances of processing, you may have rights relating to your personal information.

These may include the ability to:

Request information about the processing of your personal data
Request correction of inaccurate information
Request updating or completion of information
Request erasure where applicable
Withdraw consent where processing is based on consent
Raise a grievance regarding the handling of personal information

Withdrawal of consent does not affect processing lawfully carried out before the withdrawal.

Certain information may continue to be retained where required by law or reasonably necessary for transactions, accounting, fraud prevention, dispute resolution, or other lawful purposes.

Privacy-related requests may be sent to trendybabaindia@gmail.com.

15. Children’s Privacy

TrendyBaba is a general e-commerce website and is not specifically directed towards children.

Where applicable law requires parental or guardian consent for processing a child’s personal data, appropriate consent requirements will apply.

If we become aware that personal information has been collected in circumstances where legally required consent was not obtained, we may take appropriate action in accordance with applicable law.

16. Third-Party Websites and Services

TrendyBaba.com may contain links to third-party websites, payment services, social media platforms, applications, or other external services.

TrendyBaba is not responsible for the privacy practices or content of independent third parties.

Customers should review the privacy policy of the relevant third party before providing personal information through their services.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Our business practices
Website functionality
Technology
Service providers
Applicable legal or regulatory requirements

Any revised Privacy Policy will be published on this page with an updated Last Updated date.

We encourage customers to review this Privacy Policy periodically.

18. Contact and Grievance Information

For privacy questions, requests, complaints, or grievances regarding TrendyBaba, please contact:

Business Name: PC Global Traders India
Brand: TrendyBaba
Website: TrendyBaba.com
Grievance Officer: Harsh
Email: trendybabaindia@gmail.com
Grievance Email: trendybabaindia@gmail.com
Phone: +91 6377575874
Address: 40, Radhe Villa, Chittorgarh, Rajasthan – 312404, India

When contacting us regarding an order, account, or privacy request, please provide sufficient information to help us identify the relevant transaction and understand your request.