Terms & Conditions

Last Updated: July 2026

Welcome to TrendyBaba, operated by PC Global Traders India. These Terms & Conditions govern your access to and use of TrendyBaba.com and purchases made through our website.

By accessing our website, creating an account, placing an order, or using our services, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. Business Information

Business Name: PC Global Traders India
Brand: TrendyBaba
Website: TrendyBaba.com
Email: trendybabaindia@gmail.com
Phone: +91 6377575874
Address: 40, Radhe Villa, Chittorgarh, Rajasthan – 312404, India

2. About TrendyBaba

TrendyBaba is an online shopping platform offering products across categories such as Home & Kitchen, Electronics & Gadgets, Mobile Accessories, Beauty & Personal Care, Fashion & Bags, Sports & Fitness, Car & Bike Accessories, seasonal products, trending products, and other consumer goods.

Products sold through TrendyBaba may be sourced from manufacturers, distributors, wholesalers, suppliers, importers, or other supply partners.

3. Minimum Order Value

The minimum merchandise order value for placing an order on TrendyBaba is ₹999, excluding applicable shipping charges.

Orders below ₹999 may not be accepted or processed through the website.

4. Product Information

We make reasonable efforts to provide accurate product titles, descriptions, specifications, features, prices, images and other information.

However, actual product colour, packaging, design or appearance may vary slightly from the images displayed due to photography, lighting, screen settings, manufacturing updates, packaging changes or other reasonable product variations.

Customers should carefully review the product description, specifications, dimensions and other available information before ordering.

5. Product Images & Intellectual Property

Certain product photographs, descriptions, specifications and promotional materials displayed on TrendyBaba may be supplied or authorised for use by manufacturers, distributors, suppliers or other respective rights holders.

Trademarks, logos, brand names and other third-party intellectual property remain the property of their respective owners.

If you believe that any content displayed on TrendyBaba infringes your intellectual property rights, please contact us at trendybabaindia@gmail.com with sufficient details and supporting information. Legitimate requests will be reviewed and appropriate action taken where required.

6. Pricing

All prices displayed on TrendyBaba are in Indian Rupees (₹), unless otherwise specified.

Product prices, discounts and promotional offers may change from time to time.

The price applicable to an order will normally be the price displayed during checkout at the time the order is placed.

If an obvious pricing, listing or technical error occurs, TrendyBaba reserves the right to cancel or correct the affected order, subject to applicable law.

7. Shipping Charges

Shipping is not automatically free unless specifically stated as part of an offer or promotion.

Shipping charges are charged at actuals and may depend on factors including:

Delivery location and PIN code
Package weight
Package dimensions
Courier partner
Product type
Applicable logistics charges
Other shipping-related factors

Applicable shipping charges will be displayed or communicated as part of the order process before the customer completes the purchase.

8. Orders & Order Acceptance

Placing an order on TrendyBaba constitutes an offer to purchase the selected product(s).

TrendyBaba reserves the right to verify, accept or cancel an order where reasonably necessary.

An order may be cancelled in circumstances including:

Product becoming unavailable
Incorrect product pricing
Incorrect listing information
Payment failure
Invalid or incomplete customer information
Delivery location being unserviceable
Suspected fraudulent activity
Technical errors
Other genuine operational reasons

If TrendyBaba cancels a prepaid order after receiving payment, the applicable amount will be refunded in accordance with applicable law and payment processing timelines.

9. Payment

Available payment methods will be displayed during checkout.

Customers are responsible for providing accurate billing, contact and payment information.

Online payments may be processed through third-party payment service providers. TrendyBaba does not guarantee that every payment method will always be available.

10. Cash on Delivery (COD)

Cash on Delivery may be available for eligible products, orders and delivery locations.

COD availability may depend on factors including courier serviceability, order value, product type and delivery location.

TrendyBaba may contact the customer to verify a COD order before dispatch.

We reserve the right to restrict COD availability where reasonably necessary to prevent fraudulent orders, repeated refused deliveries or misuse of the service.

11. Delivery

Estimated delivery dates or timelines displayed or communicated by TrendyBaba are estimates and should not be treated as guaranteed delivery dates unless specifically stated otherwise.

Delivery may be affected by courier delays, weather, public holidays, natural events, operational disruptions, incorrect addresses, remote locations or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address and contact number.

12. Checking the Parcel Before Opening

Customers should inspect the outer package before opening it.

If the parcel appears visibly damaged, torn, tampered with, resealed or otherwise suspicious, customers should clearly capture its condition in the required unboxing video before opening the package.

Customers should not discard the original packaging, shipping label, accessories or other contents until any claim has been resolved.

13. Mandatory 360° Parcel Opening / Unboxing Video

A clear, continuous 360-degree parcel opening/unboxing video is required when making a claim regarding:

A missing item
A damaged item
An electronic item claimed to be defective or non-functional upon delivery

The recording should begin before the parcel is opened.

The video should clearly show:

The sealed parcel from all sides (360-degree view).
The shipping label/AWB and package details.
The condition of the outer packaging.
The complete opening of the parcel.
All products received inside the parcel.
Accessories, components and packaging materials included in the shipment.
Any missing or visible damaged item/component relevant to the claim.

The video should be continuous and should not contain cuts, edits or interruptions that prevent reasonable verification of the claim.

Claims without sufficient supporting evidence may be rejected where the absence of such evidence prevents reasonable verification, subject always to applicable consumer law.

14. Special Video Requirement for Electronic Products

For electronic products, the unboxing video must continue after the product has been removed from the package.

The customer should not stop, pause or cut the recording before checking the product.

Within the same continuous video, the customer should, where reasonably possible:

Remove the electronic product from its packaging.
Show the product and included accessories.
Connect or install the product as reasonably required for basic testing.
Switch the product ON.
Demonstrate its basic functionality.
Clearly record any defect, failure to switch on, or other issue being claimed.

If an electronic item is claimed to be defective or non-functional upon delivery, the continuous unboxing-and-testing video will be used as important evidence when assessing the claim.

15. Missing Items

If an item or component is missing from a delivered order, the customer should contact TrendyBaba promptly and provide the required continuous 360-degree parcel-opening video and relevant order details.

Once the claim has been verified and approved, TrendyBaba’s standard resolution for an eligible missing-item claim is replacement of the missing item/component, subject to availability and applicable law.

16. Damaged Items

If an item is received physically damaged, the customer should contact TrendyBaba promptly and provide:

Order details
Required continuous 360-degree unboxing video
Clear evidence of the damage
Any other information reasonably required to verify the claim

Once the claim is verified and approved, TrendyBaba’s standard resolution for an eligible damaged-item claim is replacement, subject to availability and applicable law.

17. Defective Electronic Items

For an electronic item claimed to be defective or non-functional upon delivery, the customer must provide the continuous unboxing-and-functionality-testing video described above.

After verification and approval, an eligible defective-on-arrival electronic product will normally be handled through replacement, subject to applicable warranty terms, product conditions and applicable law.

Damage or malfunction resulting from misuse, accidental damage, improper installation, unauthorised modification, water damage where the product is not designed for such exposure, abnormal electrical conditions or ordinary wear and tear may not qualify as a delivery-related replacement claim.

18. Replacement Policy

For eligible and verified cases involving:

Missing items
Damaged items
Electronic items found defective/non-functional upon delivery

TrendyBaba’s standard remedy is replacement rather than refund.

Replacement approval is subject to verification of the claim, supporting evidence and product availability.

Where the same product is unavailable, TrendyBaba may offer an appropriate alternative resolution in accordance with applicable law.

Nothing in this policy limits any consumer right or remedy that cannot lawfully be excluded under applicable Indian law.

19. Returns & Change-of-Mind Orders

Products are generally not eligible for return merely because the customer:

Changed their mind after receiving the product.
No longer wants or needs the product.
Selected the wrong model, colour, size or variant.
Ordered a product by mistake.
Expected features that were not stated in the product description.
Experiences minor colour or appearance differences caused by screen or photography variations.

Customers should therefore review all available product information carefully before placing an order.

This restriction does not affect rights available to consumers under applicable law in relation to defective, damaged, incorrect, missing, misrepresented or otherwise legally non-conforming goods.

20. Replacement Verification

TrendyBaba may reasonably verify replacement claims before approving them.

Verification may include reviewing:

Order details
Shipping information
Unboxing video
Product photographs
Product serial number/model number
Packaging
Courier information
Supplier information
Other relevant evidence

Submission of evidence does not automatically guarantee approval. Claims will be assessed based on the available evidence, circumstances and applicable law.

21. Cancellation

Customers should request cancellation as soon as possible after placing an order.

An order may not be cancellable once it has been processed, packed, handed over to the courier or dispatched.

If cancellation is possible, the applicable payment adjustment or refund will be processed according to the order status, payment method and applicable law.

22. Failed or Refused Deliveries

Customers are responsible for providing accurate delivery information and being reasonably available to receive their orders.

Where an order is returned because of:

Incorrect or incomplete address
Customer being unavailable despite reasonable delivery attempts
Customer refusing delivery without an eligible reason
Incorrect contact information

additional shipping or re-shipping charges may apply where permitted by law.

23. Promotions, Coupons & Discounts

Promotional offers, coupons and discount codes may have separate conditions including:

Minimum purchase value
Validity dates
Product/category restrictions
Customer eligibility
Usage limits

Unless specifically stated otherwise, multiple promotions or coupon codes cannot necessarily be combined.

TrendyBaba may modify or discontinue promotional offers in accordance with applicable law.

24. User Responsibilities

By using TrendyBaba, you agree not to:

Provide false or misleading information.
Make fraudulent purchases or claims.
Deliberately misuse COD services.
Manipulate or misuse coupons and promotional offers.
Submit fabricated or edited evidence for replacement claims.
Attempt to interfere with the security or operation of the website.
Use TrendyBaba for unlawful purposes.
Copy or commercially exploit TrendyBaba’s proprietary content without appropriate permission.

Fraudulent activity may result in cancellation of orders, restriction of services or other appropriate action permitted by law.

25. Third-Party Services

TrendyBaba may use third-party providers for services including:

Payment processing
Courier and logistics services
Website hosting
Checkout services
Communication services
Analytics
Fraud prevention
Other operational functions

Certain aspects of these services may also be governed by the respective third party’s terms and policies.

26. Website Availability

We make reasonable efforts to keep TrendyBaba accessible and functioning properly.

However, we cannot guarantee uninterrupted or error-free operation.

The website or certain features may temporarily become unavailable due to maintenance, technical problems, third-party service interruptions, security updates or circumstances beyond our reasonable control.

27. Limitation of Liability

To the extent permitted by applicable law, TrendyBaba and PC Global Traders India will not be liable for indirect, incidental or consequential losses arising solely from the use or inability to use the website.

Nothing in these Terms excludes or restricts liability, consumer rights, statutory warranties or remedies that cannot legally be excluded or restricted under applicable Indian law.

28.Product Authenticity, Warranty & Guarantee

TrendyBaba is committed to offering genuine products sourced through our suppliers, distributors, manufacturers, importers, and other supply partners.

Unless specifically mentioned on the respective product page, TrendyBaba does not provide any separate or additional warranty or guarantee on products sold through the website.

Where a product carries a manufacturer, brand, importer, or supplier warranty, such warranty will apply only according to the terms, conditions, duration, and eligibility requirements specified by the respective warranty provider.

The absence of a commercial warranty or guarantee does not affect any statutory rights or remedies available to customers under applicable Indian consumer law.

For products received missing, physically damaged, or eligible electronic products found non-functional/defective upon delivery, TrendyBaba’s applicable replacement policy will apply, including the mandatory continuous 360° unboxing and, for electronic products, functionality-testing video requirements.

29. Privacy

Personal information collected through TrendyBaba will be handled in accordance with our Privacy Policy and applicable law.

Customers should review the TrendyBaba Privacy Policy to understand how their information is collected, processed, stored and used.

30. Changes to These Terms

TrendyBaba may update these Terms & Conditions periodically to reflect changes in our products, services, business practices, policies or applicable requirements.

The updated Terms will be published on this page together with an updated revision date.

31. Governing Law

These Terms & Conditions are governed by the laws of India.

Consumer rights and disputes will remain subject to applicable Indian consumer-protection and other applicable laws.

Nothing in these Terms is intended to restrict a consumer’s right to approach an appropriate consumer commission, regulatory authority or other competent forum where such a right exists under applicable law.

32. Grievance & Customer Support

For order-related concerns, complaints, replacement requests or other grievances, customers may contact:

Business: PC Global Traders India
Brand: TrendyBaba
Grievance Officer: Harsh
Email: trendybabaindia@gmail.com
Grievance Email: trendybabaindia@gmail.com
Phone: +91 6377575874
Address: 40, Radhe Villa, Chittorgarh, Rajasthan – 312404, India
Website: TrendyBaba.com

Customers should include their order number and sufficient details regarding their concern to help us investigate and respond efficiently.